Online Listening Troubleshooting
Configuration Tips
In QuickTime Player, when the stream is playing, go to the Favorites Menu, and
add the movie as a favorite.You can then access the stream directly
from QuickTime Player, without a browser, while connected to the
Internet.
In QuickTime Player, go to the Preferences > Player Preferences submenu, select "Play sound when application is in background," select "Play sound in frontmost player only" and deselect "Show Hot Picks movie automatically".
If You Have Problems
First, try reinstalling QuickTime. On a PC, the best approach is to first uninstall the older version using
Start > Settings > Control Panel > Add/Remove Programs.
Then reboot, and download and reinstall QuickTime.
If you are behind a firewall, and can't receive the stream, try changing your transport settings:
- On a PC, go to Start > Settings > Control Panel > QuickTime. Set Streaming Transport to use HTTP, Port 80.
- On a Mac (System 10) go to Apple>System Preferences>QuickTime>Connection. Set Transport Setup to use HTTP, Port 80.
Normally, the best setting for Streaming Transport is Automatic, on PCs and Macs
Receiving WHSN with iTunes
If you have iTunes 4.9 or better on a Mac or PC, and an internet connection, you can receive WCNI without a web browser.
In iTunes, Advanced Menu, select Open Stream.
- Enter http://whsnstream.nescom.edu/whsn_low.mov for the 32 kbps mono stream.
- Enter http://whsnstream.nescom.edu/whsn_high.mov for the 64 kbps stereo stream.
WHSN will be permanently added to your Library.
Receiving WHSN with QuickTime Player
In QT Player, go to File > Open URL.
- Enter http://whsnstream.nescom.edu/whsn_low.mov for the 32 kbps mono stream.
- Enter http://whsnstream.nescom.edu/whsn_high.mov for the 64 kbps stereo stream.